Seminars Offered by Sheila C. Bentley Ph.D.

¨  Harmony in the Office: How to Get the Work Done and Still Like the People You Work With ¨ Better Management Through Better Communication ¨ Effective Interactions in the Workplace ¨ The Power of Listening ¨ Listen to Succeed ¨ Can We Talk? How to Be Politically Correct and Still Be Able to Communicate ¨ Communicating in a Quality Environment ¨ Listen More, Sell More ¨ Listen First-Lead Second ¨ Effective Writing ¨ Writing with Impact ¨ Building Memory Skills ¨ Corporate Etiquette ¨ Quality Service Training ¨ Customer Service ¨ Telephone Techniques in the Age of High Tech ¨ Customer Service on the Telephone ¨ Technical Writing ¨ Business English Review ¨ Systematic Proofreading ¨ Dressing for Success ¨ Office Efficiency Skills ¨ Speed Reading ¨ Improving performance through Improved Communication ¨ Effective Listening for Leaders ¨ The Magic of Motivation ¨ Effective Presentation Skills ¨ Communicating with the Media ¨ Executive Reading Skills ¨ Communicating with a Diverse Audience ¨ You Can Get There from Here: Taking a Performance Improvement Approach